Customer Support
support@kanoonhq.in
General inquiries, subscription plans, Razorpay invoices, and technical assistance.
Editorial Corrections
editorial@kanoonhq.in
Statutory revisions, Section corrections, BNS concordance inquiries, and legal citations.
Grievance Officer
grievance@kanoonhq.in
DPDP Act 2023 compliance, data principal rights, consent revocation, and security incident reports.
Send Direct Dispatch to Customer & Technical Support
Direct routing to support@kanoonhq.in · Response within 24 business hours
Statutory Grievance Redressal (DPDP Rules, 2025)
Under Rule 14 of the Digital Personal Data Protection Rules, 2025, KanoonHQ maintains a formal redressal mechanism for Data Principals. We acknowledge every grievance within 48 hours and resolve it within 30 days, well inside the 90-day ceiling in Rule 14(3). You can also file a ticket from Settings → Grievances in the app.
Statutory Officer
Grievance Officer, KanoonHQ
grievance@kanoonhq.in
Operations & Jurisdiction
Pune, Maharashtra, India
Acknowledgment: 48 Hours · Resolution: 30 Days
If you are not satisfied with our response, you may approach the Data Protection Board of India.